what happens when a very important package you send goes missing, and add to that, you lost the tracking number?
I assume a normal person would call customer service, be told that they can’t do anything without the tracking and have to wait and hope they
their package would reach their destination.
Well not me…
For the last week, i can only describe myself as the hero in the movie “Taken”
except for the fighting, killing and substitute the girl been sold for slavery for a package :).
It has been an emotional week for i have done everything inside and outside of my capabilities and will power to find this package.
researching postal systems, Sleepless nights, mum harassing me 24/7, twitting and bribing people for info and to get into depots(works really well!). It has been a hard working yet fascinating week.
Eventually, the issue was escalated to the managing director(whom i spoke with directly) and another two days of sleepless worry, we found it!
Without my relentless intervention and deepsight investigation, we would have lost that package forever, for you see, the package rolled the conveyor belt and was lost under the machine, no one would have been able to find it unless they started a full search which they did thanks tome :)
Everybody is happy now, we celebrated with cinema, junk food and a high end Chinese restaurant :).
This week, i developed a moving mountain mentality, motivated not from ambition, goals or passion but from a sense of urgency, a life or death situation to which i have never experienced before. It was painful to live day in and out with the discomfort and uncertainly of if you ever find the package, but i definitely learned a lot about my character and my weaknesses… i am a very weak person mentally in these kind of situations.
Great insight, a lot of options to evolve and better myself.
Thank you for reading!